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Migros Bank

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Here we are, right in front of Migros Bank - a place that’s given Switzerland a different rhythm, one maybe more financial, but still very Swiss. Picture the year: 1958. Zürich is humming with post-war energy, fashion is sharp, and every corner café is alive with the scent of roasting coffee. On the third floor of the Migros market at Limmatplatz, a new kind of bank opens its doors, all thanks to an ambitious man named Gottlieb Duttweiler.

Duttweiler wasn’t your regular businessman; he was stubborn, impulsive, and occasionally prone to telling people his bank was “at least as creditworthy as the big banks.” (A bold move in Switzerland, where even chocolate has to be trustworthy!) As Migros expanded throughout the 1920s and ‘30s, he grew frustrated with banks holding so much sway over his beloved retail empire. He wanted independence, so, in classic Swiss style, he went straight to his customers. Picture envelopes crammed with “Partner-Bonds” and Migros offering a bit more interest than the competition - not just by chance, but because Duttweiler wanted everyone, regular folks included, to benefit.

So, as you look at the sleek building today, imagine the clatter of typewriters upstairs back in the 1950s, the surprise of Zürich’s bankers when Migros raised a million Francs with just a few small bond offerings. Duttweiler’s persistence finally paid off: Migros Bank was born, entered into Zürich’s commercial register on a December day in 1957, and by February 1958, started serving customers right here. The very first branch outside Zürich opened soon after, in Winterthur.

Migros Bank’s approach has always been a little quirky. In the ‘70s, the bank offered an extra quarter percent on savings and mortgage rates-imagine that, a bank being generous! It wasn’t just kindness either; it was a rebel’s answer to the strict pricing agreements the big banks had at the time. There’s a sense of David-versus-Goliath in the air: Migros Bank stood shoulder to shoulder with giants, but always with a wink.

The 1970s also saw Migros Bank testing the waters abroad. They purchased a bankrupt bank in Düsseldorf and operated there for nearly two decades. But, well, even in banking not all experiments pan out - that German adventure ended in 1992, with the bank circling its wagons back home.

Switzerland, always ahead of the tech curve, saw its first cashless shoppers in 1987 at Migros Bank - and not just any card, but a test of what would eventually become modern debit cards. Imagine locals trying to pay for their groceries with a plastic card and skeptics whispering, “No way that’ll catch on-right?”

As the world sprinted toward the internet, Migros Bank pushed online in 1998 with M-BancNet, jumping into internet banking years before some global giants even logged on. And here’s a bit of trivia: they even joined the Swiss Bankers Association in 2000-after spending decades championing open, competitive markets.

The bank has been big on firsts. In 2015, it became the first Swiss bank to let people easily transfer money peer-to-peer online, years before the word “FinTech” was cool. And when it comes to cutting-edge payment systems, their adoption of both SOFORT and the famous Swiss Twint app made cash look, well, a bit old-fashioned.

But Migros Bank hasn’t just kept up with technology-it’s kept up with people. In 2019, they scrapped bonuses in favor of fairer salaries. Rumor has it, you could practically hear the applause from staff across Switzerland!

Leadership, too, is in motion: current executives are passing the baton to a new generation, keeping things fresh and forward-thinking. And partnerships? Migros Bank is everywhere: with the post office, local tech companies, and all sorts of innovative ventures, including helping you lease your car online or sign up for your home insurance. In 2023, Migros Bank was even ranked number one for digital banking among retail customers by Lucerne University’s Institute for Financial Services.

So as you stand here, imagine all those stories threading through the glass and steel. From stubborn independence to digital innovation, Migros Bank isn’t just where Swiss people keep their money; it’s where they find a bit of their own rebellious spirit - and maybe, if you listen closely, you’ll catch a faint “ka-ching” every time someone saves that extra quarter percent.

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